|
This Course Awards 10 CONTACT HOURS for $40. How Many CEU Credits Do YOU Need? We Have Courses Sorted By Number of Units and Subject, in Our New Catalog. |
Welcome to NBCC-Approved Online CE Provider CEU By Net! Get Fast-Paced Online CE for Mental Health and Chemical Dependency (AOD) Treatment Professionals. Take Our 10-Credit Hour Course 10A in Managed Care - Only $40. And We Have Other Managed Care Courses, Too!
Q: What do we mean, "save some for later"?
A: This FlexiCourse 10A has FOUR MODULES (or chapters) - each with its own certificate. You don't have to claim all of them right now; if you like, you can claim some NOW, and wait until you need the rest, for up to one year. Or take the quizzes for all, and collect TEN credits and certificates instantly ....... online, downloadable, printable, emailable, and/or save it to your computer.
Course 10A is all about the CLINICAL AND PROGRAMMATIC ISSUES which treating clients under a contract with an insurance company or other Care Management system brings, for behavioral health providers. Required changes, new documentation, contracts, dangers and opportunities! And it's all in a fast-paced slide show format.
If you are already involved in a public sector managed care conversion, or ready to jump in, be prepared to shout YES! - or maybe NO! - as you scroll through our no-holds-barred slides and humorous artwork. Who says that Continuing Education has to be boring?_________________
'Managed Care In Public Behavioral Health Programs (Like Medicaid): It's Not Your Grandpa's Chevy!'This fast-paced colorful slide presentation gives you a basic, no-holds-barred introduction to the most common problems occurring in managed care programs which are put into place by State Government, such as Medicaid, Medicare, and Block Grant conversions - coming on strong all over the country. And a sense of what providers need to do to succeed.
Are there different kinds of Managed Care plans? Yes indeed. There's The Good, The Bad, and The Ugly - for the Managed Care companies AND for the providers! But we don't just throw you out there - we identify those plans that are 'mostly safe' (like Fee for Service and Case Rates) vs. those that are 'nerve wracking' vs. those with 'don't even think about it!' written all over them.
"Playing Mother May I - Welcome to Care Management!" The HMO's Level of Care (LOC) System . . . and How It Affects Our Documentation of What We Do and How We Do It.These changes oftentimes involve uprooting some traditional practices that are hard to let go of - a process which is noxious to some, and impossible for others. We also present a brief introduction to some positive, creative ways that Behavioral Health Providers can 'come out of the box' in their thinking and practices - or can expand (under contract with a managed care company) the non-traditional services which they already provide to persons with serious mental illness or chemical dependency.
Module 401- 10A - 'Where The Rubber Meets The Road: How to Have More Gain and Less Pain with Managed Care, From the Start to All the Rest.'In this Module we look at many sticky issues that treatment providers encounter when they are working within a Managed Care system. Things to beware of, things to pursue. When to say YES, when to say NO, and when to say 'How about if I do THIS?' How to avoid those 'duh!' provider errors which can cause you to lose the AUTHORIZATION to deliver treatment or be paid for it. How to collect when the MCO has erroneously denied your claim or withdrawn prior authorization for treatment. And other real-life issues like that!
Goals of the Course 10A Modules
1. Intro to Goals and Objectives of Behavioral Health Managed Care - 'Why are they doing this to us?'
2. What can go wrong - at both the HMO end and the Provider end.
3. Understanding 'Capitation' Contracts (the primary type of State Managed Care Contract including Medicaid) and the major way that these contracts impact mental health and substance abuse treatment providers.
4. Intro to clinical concerns and opportunities for MH and SA/CD treatment providers.
1. Understanding the impact of this new health care approach upon providers - it's called 'Care Management'!
2. Review of 'What's a Capitation Contract' - the primary type of State-HMO managed care contract used in Medicaid and Medicare managed care conversions. Can it possibly work? Yes. And what about FEE FOR SERVICE?
3. Understanding a couple of other Managed Care designs - one is The Good, and one The Truly Ugly (Watch Out! Run Fast!)
4. And should providers take on ANY of these high-risk arrangements, working as a provider for an HMO? Or as the 'substitute' for an HMO? What kind of risk are they taking? And can they succeed in any of these arrangements? (Answer: Yes.)
5. How does Managed Care (and the 'Care Management' process) affect the way that we deliver treatment to Mental Health and Chemical Dependency clients? Here's some creative service options for treatment providers which allow more autonomy.
1. Understanding the Four Core Principles which guide the HMO's decisions about whether to APPROVE or DENY our request to treat our client.
2. How to DOCUMENT what you do and why you do it, according to these four Core Principles - and in the process, AVOID RECOUPMENT of the fees which you have already been paid, and avoid losing the AUTHORIZATION to provide treatment to the client.
3. The value and perils of working with other network providers, as part of Managed Care. And yes, it DOES affect the quality of the care we provide and the options which we can provide to our clients.
1. Review of "How The Managed Care Company Thinks - What Is 'Medical Necessity of Treatment' At A Practical Level" . . . i.e., how and why they make those sometimes frustrating treatment decisions that may conflict with our clinical beliefs about what is needed.
2. Why DOCUMENTATION in your clients' records must reflect all of these 'LOC decision' factors. Why documentation must be 'clinical' in its content.
3. How to work within a MCO Care Management system and contract - how to deal with multiple issues which affect the treatment we are allowed to provide to clients and the funding we receive to do it.
4.. What to do about erroneous CLAIMS DENIALS, and how to AVOID making ERRORS that cause providers to lose AUTHORIZATION to provide treatment.
5. Specific EXAMPLES of creative ways that we can serve our CD and MH clients under a Managed System of Care.
|
NOTE: If you want to get more information about how DOCUMENTATION of treatment must change under managed care, consider MiniCourse 2B - 'They're Coming To Audit WHEN?' a.k.a. 'What Can Go Wrong In That Chart!' In MiniCourse 2B we also give a detailed prescription for how you can 'audit' your own records before the HMO auditors hit the door!
|
All content on this site is Copyright (c) 2006-2008 by Pendragon Associates and/or CEU by Net
|
|
|
|
|
|
COMMENTS FROM OUR CUSTOMERS
"This was my first time completing a course such as this. I think it was awesome." R.C., Windsor, VT
"This course was very helpful in not only attaining my CEUs but also I gained wonderful information. Thank you for such a good on line course." - J. G, OK City, OK
"Thank you so very much for doing the research on my board approval question. I can't believe how nice you folks are. With your help, I have completed the 30 hours of CEU training I need for this licensing period at an incredibly low price!" - D. D., Sanford, NC
"Your staff person who called me was wonderful!! Great presentation, as always." - P. W., Herod, IL
"Problem solved. I've just completed one course and moving on to another. GREAT information and materials. Thanks so much for your prompt response, particularly on a Sunday afternoon. Much appreciated!" K.J., Glenn Heights, TX
"Good job!" S.F., Edmonton, KY
"This was great, I will return." - M. M. - Comfort, TX
"This was an excellent program, encouraging me to continue with on-line classes in the future." D.S., Lincoln, NE
"Nothing to add. Good, clear and precise." - E.S., Houston, TX
"Thank you immensely for your immediate actions on this. Please commend
"The technical team was effective and timely in response to my needs." S. S., Sanford, NC |