In your email, please provide the information below:
(1) your FIRST AND LAST NAME .... and if you have an Annual Subscription which is purchased by YOU OR YOUR COMPANY, please let us know that, too.
(2) your USERNAME (with which you are REGISTERED with our website).
(3) a PHONE NUMBER where we can reach you, and the time you are contacting us.
(4) tell us the SPECIFIC NATURE OF THE PROBLEM or your QUESTION about a course or a quiz response.
Our tech support will respond quickly [we will CALL YOU BACK and/or EMAIL you], barring national disaster or weather which prevents communication.
If you wish to do so, AFTER you send us an email, you may call us at (214) 402-2001 to alert us to your issue. If we are away from our phone, you may leave a VOICEMAIL for us.
But please remember that the fastest route for technical support issues is by EMAIL sent to firstname.lastname@example.org with URGENT in the subject line, telling us what the problem is.
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CEU By Net and Pendragon Associates LLC
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All content on this site is Copyright (c) 2006-2017 by Pendragon Associates and/or CEU by Net
COMMENTS FROM OUR CUSTOMERS
"Your staff person who called me was wonderful!! Great presentation, as always." - P. W., Herod, IL
"This course was very helpful in not only attaining my CEUs but also I gained wonderful information. Thank you for such a good online course." - J. G, OK City, OK
"Thank you for your patience. I am not a computer whiz. I can even access the classes here at work with a schlup computer." -J.V., Portland, OR
"I am taking a class on a different site concurrently with yours. I will sign up for your one year program. The deciding factor is your customer service: Over a weekend and holiday, it's has been impeccable, and more than I would have expected. ... Customer service tells a customer more about the company's ethics than anything else." - R.M., Los Angeles, CA.
"I'm very well satisfied, not only with the IT staff but also by the quality of the courses."- B.K. - Fort Collins, CO
"Very user friendly. I appreciated that I was able to continue where I left off after getting distracted with other activities." - B.H.N. - Houston, TX
"Thank you so very much for doing the research on my board approval question. With your help, I have completed the 30 hours of CEU training I need for this licensing period at an incredibly low price!" - D. D., Sanford, NC
"I wish all companies had EXCELLENT customer service like what I have gotten today! Customer service goes such a long way in today's society!" - C.G., Paw Creek, NC
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